When running a small or medium-sized business, the one thing you need to focus on is how your company will handle its Information Technology (IT). You can go in one of two directions: one is to hire in-house IT staff and the other is to hire a Managed Service Provider (MSP). In order to decide, one must understand the benefits of hiring a provider. This then answers the question: should your company outsource IT?
Hiring an Internal Information Technology Team
Who in your organization will evaluate the potential candidate to make sure that they have the knowledge and talents that they say they do? This is a difficult task for most business owners who do not have extensive experience in the field. Once hired whom in your organization has the technical knowledge and expertise to make sure that the hire is doing what is right for your organization? This creates the need for additional oversight by partnering with an outside firm or adding a trusted consultant.
What is a Managed Service Provider?
Think of Managed Service Providers (MSPs) as the businesses that are guardians of IT. They can deliver the technical expertise that your company needs such as ongoing monitoring and management of client applications and infrastructure without having to be in the same room as your computer. This allows MSPs to keep tabs on the health of your devices and help prevent issues like data breaches from occurring. Providers also have the ability to virtually recommend, install, and manage the technology that ensures company data is secure and adds to the efficiency of the operations.
When working with an MSP, your company can receive benefits like a 24/7 helpdesk, backup and disaster recovery, and more at a monthly rate. In the long term, this can result in a lower cost than the expense of an in-house IT staff.
Why Do Small and Medium Businesses Use Outsourced MSP?
In the US, nearly 70% of small and medium-sized businesses work with an MSP. The top reason is that the provider can improve the overall efficiency and reliability of IT operations while providing different levels of support to meet the needs of any type of business. Providers also have staff that has expertise in specific areas of IT. For example, if your company is at risk of a ransomware attack, the Managed Service Provider has staff that focuses on enhanced security and compliance to prevent that ransomware from happening again. At a time when employees are so difficult to find an MSP has staff ready to serve your needs today and allows you to focus on running your business.
We Can Help
Working with our team at Lehigh Valley Technology Company allows you to focus on what is important: your business. We take care of keeping your company secure and have the resources and flexibility to implement new technologies at a quicker rate than in-house IT. It’s time to leave complex tasks at the hands of the experts.