Service Plan vs Break Fix

Service Plan vs Break Fix

January 27, 2021

Service Plan vs Break Fix | Lehigh Valley Technology | IT Company

https://lvbusinessit.com What is the difference between proactive service and break and fix? Suppose you have a problem with your server or network. In the break and fix service, it could take days or weeks until you hear a response. That costs time and money.
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What is the difference between proactive service and break and fix? Suppose you have a problem with your server or network. In the break and fix service, it could take days or weeks until you hear a response. That costs time and money. Meanwhile, here at Lehigh Valley Technology, we offer proactive service plans. We have service level agreements which allows you to get a response within 60 minutes of contacting us. We also monitor your systems all day, every day. We work to fix small problems to keep big problems from occurring.

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Service Plan

“Approximately 22 minutes per day per employee is wasted dealing with technology problems. Downtime can cost a business over $10,000 per hour. So, each minute you’re waiting on help, that’s another $167 down the drain”

Scott Gingold, President and CVO of Lehigh Valley Technology Company

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