What is customer service about? It’s beyond being polite, friendly, or simply saying thank you. For us at Lehigh Valley Technology Company, we know and address the problem before you even know that there is a problem. For example, if your company is having network and technical issues in the middle of the night. Our team gets notified and we are able to work on the problem before your business opens in the morning.
IT Customer Service
“I am often asked what are the best qualities to have in #itservices and #cybersecurity. Simple! A never-ending desire to learn, patience, the willingness and honesty to admit what you don’t know, and the desire to help others no matter what side of the table they are sitting at.”Scott Gingold, President and CVO at Lehigh Valley Technology